FUNDED STARTUPS

A comprehensive approach to building your customized scale-up system

Escala is the only management consultancy working with scale-up founders to affordably bridge the gap through hands-on delivery for businesses focused on driving toward scalable profitability. We believe that founders should focus on their unique abilities. Let us focus on supporting the design and implementation of the system that fuels it.

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Our Services
THE CHALLENGE

To compete, Startups must professionalize fast

01 / 03

Too much to wrap your hands around

02/ 03

What's most important?

How do you address all of the aspects of the business with confidence that you're achieving set business goals?

03/ 03

Are we scaling or just growing?

Revenue growth is essential, but is it being done efficiently? Are you confident you're adding the correct headcount at the right moments? Do you have the right KPIs aligned with the business objectives and quarterly and annual goals? Do you have a 12-month plan that will increase or retain your current margins?

"A goal without a plan is just a wish"
- Antoine de Saint-Exupéry

Focus on Growth while we Create Order, Structure and Unlock Scale

Escala is tried and tested in working with scaleups and has helped businesses achieve degrees of scale only historically possible by big corporate firms.

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Escala SOPs

Organization Structure

BEFORE
Current State

A supposedly-tech-first startup organization has a heavy Account Management (AM) team compensating for a bottlenecked software development team resulting on the reliance of the AM team's exceptional customer service function, which has the potential for automation.

AFTER
Future State

A scalable and flexible as-needed team structure put in place for both the software development team and the Account Management team, tackling ever-evolving complexities without compromising on customer satisfaction.

Workflows for the Account Management Function

BEFORE
Current State

Each row represents the unique workflows of the different Account Managers creating complexity and cementing unnecessary legacy-processes according to each client, regardless of the similarities within the same client type/category.

AFTER
Future State

A unified process for the Account Management function with highly nuanced differences only according to their integration between their enterprise system and the Company’s in-house Supply Chain Fulfillment system.

THE ESCALA METHOD

The Key to Creating Effective Systems

True scale can only be achieved through the alignment of three key pillars: People, Process, and Technology.

People

Get ready for growth with our people transformation. Escala conducts a deep analysis into your organizational structure and incentives, leading to improvements in your:

  • Organizational Chart
  • Accountability Chart
  • KPIs/OKRs/Rocks
  • Performance Management & Incentives
People

Result

  • A scalable organization design

  • Seamless and touch-free onboarding

  • Increased accountability and internal ownership

Process

Streamline your business with our process delivery. Escala analyzes your tasks and processes, leading to:

  • Process Maps
  • Business-wide SOPs
  • A Company Wiki that organizes your SOPs
Process

Result

  • A bottleneck-free business

  • Organizational-wide efficiencies

  • Reduced meetings with more relevant information

  • Implementation of best practices from our years of experience

Technology

Optimize your technology stack with our technology assessment. Escala audits your software and technology, leading to:

  • Built daily workflows in a Project Management tool
  • Removal of redundant technology
  • Optimization of existing software
  • Recommendation and implementation of new technology
Technology

Result

  • Savings on unnecessary technology

  • Understanding of tools that unlock growth at scale

  • Heightened focus on automation and reduced person dependency.

The Gap Between You and the Next Stage of your Growth is a Well-Oiled System

• 01

Discovery Call

During the discovery call, we'll take the time to understand your business and its unique challenges. We'll map out your high-level processes and gather all the information we need to prepare a proposal that's tailored to your needs.
• 02

Assessment

After the Project Kick-off, our consultants will interview each of your team members to document your current state and identify operational pain points. We'll prepare a comprehensive presentation of our findings and recommendations based on industry best practices and benchmark you against our previous clients from your vertical.
• 03

Design

In the design phase, we'll work with you to design the future state of your business at a high level. We'll focus on changes to your people, process, and technology and deliver future state process maps to guide the way forward.
• 04

Integration

During the integration phase, we'll document all of your Standard Operating Procedures (SOPs) and implement them into an intuitive company wiki. We'll integrate a project management tool and train your team on how to use everything effectively.
• 05

Accelerate

Finally, in the accelerate phase, we'll help you leverage your systems to accelerate your growth. We'll provide ongoing support to maintain and update your SOPs, onboard new talent, and integrate new technology.

Process

Ready to grow your company?Get in touch today!

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